• What is Abu Dhabi/Al Ain Distribution Company? / When can I use AADC/ADDC?

  The Abu Dhabi Distribution Company (ADDC) is the government authority responsible for water and power (electricity) services in Abu Dhabi Emirate. Through t...

• What is Dari ECO-SYSTEM?

  Dari is the Digital Real-Estate Ecosystem, which was developed to improve the real estate sector system and all the real estate services in Abu Dhabi.

• What is the Federal Authority for Identity and Citizenship?

  The Federal Authority for Identity and Citizenship (ICA) was established on Sha’ban 15, 1425H corresponding to September 29, 2004, under the name “Emirates ...

• What is Dari Customer Support Working hours?

  You can get in touch with our customer service team on 600523333 Our Working hours are from 7:00 AM to 6:00 PM, from Monday to Friday You can also send ...

• Where can I find my UID number?

  The Unified Number (UID) is a mandatory piece of information needed to apply for an Emirati ID. Without a UID number, the application for Emirates ID is inc...

• What is OTP?

  OTP stands for one-time password, and is also known as a one-time PIN, one-time authorization code (OTAC), or dynamic password. It is a password that is val...

• What is the UAE Pass?

  When you try to login to Dari – the digital real estate ecosystem – your account can be verified through your UAE Pass. If the user account is unverified, y...

• How is the UAE pass activated?

  Welcome to our humble kiosk, that’s a great question! Here is a small video that can help you activate your UAE PASS. You can use the UAE Pass to login to ...

• Why didn’t I receive an OTP and how can I get an OTP?

  If you do not receive an OTP (one-time password) while trying to login to Dari – the digital real estate ecosystem – for the first time, then you may need ...

• WHO CAN BUY A PROPERTY (LAND/UNIT) IN UAE?

  As a buyer, first you should establish which areas you are eligible to buy in, the below table will help you to find the areas that's you are eligibl...

• What is the Premise ID?

  The Premise ID is shown on your Tenancy Contract or Property Purchase Contract. It is a 10-digit number; for example: 1234567890. Once entered, your address...

• What is the Title Deed?

  A title deed (Mulkiya) is a document registered and can usually be accessed through the Land Department. The document presents ownership proof of a plot of ...

• How can I book an appointment with DMT to complete a sale transaction?

  If the seller (initiator) got the Department of Municipality and Transport (DMT)’s approval for a service, the seller will receive a notification through ...

• What is the No Objection Certificate?

  The No Objection Certificate (NOC) is a legal document issued by an organization, institute, or an individual to say that they have no objection to any of t...

• Why have the fees for certificate services increased?

  We incorporated an electronic administrative service in addition to the existing fees.

• What are electronic administrative services fees?

  A symbolic fee that is paid in return for advanced electronic services across Abu Dhabi's platforms.

• When are electronic administrative services fees paid?

  These fees are paid when electronic administrative services are needed.

• Are electronic administrative services fees paid if the service has been completed through physical municipality customer service centers?

  Yes, this fee includes internal and external systems.