Step 1: Determining the agreement type

1. Login to DARI  
2. Click on Services from the home page
3. Select Lease from the Services list
   
4. Choose the type of the agreement Freehold property management click on Next

Step 2: Choosing the properties

1. Select the properties allowed to list in the agreement click on Next
2. Specify the property type (building or unit) click on Next

Note: you can use the filters to identify the units from the building, their area and uses

Step 3: Selecting the properties

When choosing the properties (building or unit), the following will appear:

1. All units
2. If there were any blocked units, you will get the following message: “These units are blocked; you cannot complete the transaction. You can cancel the transaction or complete it choosing units that are not blocked.“ 

Step 4: Properties details

The system will show you the details of the properties you selected. Here, you can continue with one of the following two options:

1. Add a property
2. Delete a property, in which case the following message will appear: “Are you sure you want to delete unit number 1234 of the selected properties?” You will then be able to confirm the deletion or cancel it

Step 5: Parties details 

1. Fill in the required agreement details
2. Select the second party type:

• Individual: you must enter the individual’s Emirates ID (EID) number to fetch their information

If the individual’s information is incomplete (e.g., their email is missing), a message will appear saying: “The email address was not found”

If the individual is blocked, a message will appear saying: “This individual is blocked by court order”

• Company: you must enter the trade license number to fetch the company’s information, if the company does not have any commercial activity, a message will appear saying: “This company does not have the required trade license activity”

Step 6: Agreement details

In this step, you can select the permissions, such as:

• Collecting rent on behalf of the owner
• Terminate the agreement
• Allowing the first party to view the agreement’s details

You can also determine the agreement duration and value

• Allowing the first party to view the agreement’s details
• Determine the agreement duration and value (the value can be a percentage or a fixed AED amount)

Step 7: Appendix and documents

1. Add your notes if needed in the Terms and conditions section
2. Upload your documents
3. Review the documents you added click on Next

Step 8: Review

• Review the agreement, if the agreement is complete, approve issuing it

After you have completed all of the above steps, a message will appear stating that the application has been registered and you will be notified as soon as the party that concluded the Freehold Property Management Agreement accepts the property management agreement.

Once the property management agreement is issued, the party concerned, whether a property management company or the party concerned with the Freehold Property Management Agreement, will be notified that the agreement has been issued. In this case, the concerned party can follow the below steps:

1. Login to DARI  
2. Click on Applications from the home page
3. Click on Open to review the agreement

As the person responsible for the property management agreement, you will have the following options:

• Accept: A message will appear saying: “The property management agreement has been returned to the owner successfully.” A notification will be sent to the owner through DARI.
• Return with amendments: In which case you will have to describe the amendments. A notification will be sent to the owner through DARI asking them to return the amended agreement.
• Reject: In which case you will have to state your reason(s) of rejection. A notification will be sent to the owner letting them know that the agreement has been rejected with the reason of rejection.

Once the second party accepts or rejects the agreement, as a property agreement issuer, you will have the following options:

1. Login to DARI  
2. Click on Applications from the home page
3. Click on Open to review the agreement Click on Accept
4. Click on Go to payment click on Accept. A message will appear saying: “The agreement has been issued successfully, and you will receive a copy to download”

Here you will find a video tutorial to help you initiate the service: